Important Notice: These Terms and Conditions govern your use of our services and outline important obligations and limitations.
Last Updated: October 15, 2023 | Effective Immediately
Pricing Clarification
We will not be held liable for any misunderstandings regarding pricing. Please confirm all costs by inquiring before making any payment.
What this means for you:
All service fees are subject to confirmation prior to payment. We recommend requesting a detailed written quote before proceeding with any transaction to avoid discrepancies.
Refund Policy
- No refunds will be issued once we have started assisting you.
- If eligible, refunds may take up to 14 working days to process.
- If you cancel before we begin assisting you, a cancellation fee may apply.
What this means for you:
Refunds are only possible before work begins. Once service delivery starts, payments become non-refundable. Any applicable cancellation fees will be communicated clearly before you commit to services.
University Application Disclaimer
Our assistance with university applications does not guarantee acceptance. The final admission decision lies solely with the institution.
What this means for you:
While we provide expert guidance to strengthen your application, admission outcomes depend on the institution's evaluation criteria and competitive pool. We cannot influence final admission decisions.
Payment Terms
No service will be provided until the full payment has been received. Proof of payment is required to initiate any service.
What this means for you:
All services require full payment upfront. Work commences only after we've received and verified your payment. Please retain payment confirmation for reference.
Documentation Requirements
Failure to submit the required documents within 7 working days of request may result in forfeiture of your payment.
What this means for you:
Timely document submission is critical for service delivery. Delays beyond 7 business days may lead to service cancellation without refund. Extensions may be available upon request before the deadline.
Communication Responsibility
You are responsible for timely communication. Delays caused by unresponsiveness may affect the outcome of services and are not grounds for a refund.
What this means for you:
Prompt responses to our inquiries are essential for meeting deadlines and delivering quality service. Failure to communicate may impact service outcomes without eligibility for refunds or compensations.
Accuracy of Information
You are responsible for the accuracy and completeness of all information and documents submitted. We are not liable for issues arising from incorrect details.
What this means for you:
Double-check all information you provide. Errors in personal details, academic records, or other submitted materials may negatively impact your application, for which we cannot be held responsible.
Service Scope
Our support is limited to the services outlined in our offering. Additional requests outside the original scope may incur extra charges.
What this means for you:
Services are defined in your service agreement. Any additional work beyond this scope requires a new agreement and additional payment. We'll always confirm any extra charges before proceeding.
Confidentiality
All personal information and documents shared with us will be kept confidential and used only for the intended application assistance purposes.
What this means for you:
We implement strict data protection measures. Your information will never be shared with third parties without your consent, except as required for application processing or by law.
Deadline Management
While we aim to meet all relevant deadlines, we are not liable for missed deadlines due to late payments, missing documentation, or delayed client responses.
What this means for you:
Meeting deadlines requires your active participation. We'll provide clear timelines and reminders, but ultimate responsibility for timely actions (payments, document submission, feedback) rests with you.